Job Description : Main Tasks: Open customer accounts by recording account information.

Maintain customer records by updating account information.

Primary internal contact for the customer and (dedicated) sales representatives in the field for all process around quoting, order management and product / delivery information.

Responsible for receiving, monitoring, and processing customer orders and requests in a timely manner with emphasis on accuracy and professionalism Create and administer quotes based on the instruction of the Sales Representatives Provide accurate, valid, and complete information by using the right methods/tools Be able to manage large amounts of chats, emails, and other communication channel Phone duty - answer telephone calls assuring the highest possible availability on the phone Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Performs other responsibilities/duties that may be assigned This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.#LI-EU1 Job Requirements: Native level of Spanish and fluent level of English language Customer centric approach Good communication skills (efficient, friendly and positive)Curiosity and drive for continuous improvement Experience or ability to learn CRM and ERP tools Organizational skills and attention to details Operating Company: Ormco Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.

Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.

An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.

Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.