Job description We are seeking for multilingual candidates who speak fluent English and French, with customer service background and willingness to learn.
Your new Customer Service Representative role will include: Taking care of an assigned portfolio of customers Assisting customers with how-to’s Handling customer service inquiries and issues via telephone or email Establishing and maintaining effective working relationships with co-workers, supervisors, and customers Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback Supporting the customer during the entire order to cash process Maintaining and managing relationships with them Solving possible issues and giving advice if needed Contract: 1 year with a possibility of prolongation Start: January 2025 Location: Prague 3 Requirements Fluent ENGLISH and FRENCH in both written and oral form, min.
B2+Being professional and having a positive attitude is desired Good communication skills are essential!Previous customer service work experience or administration Ability to work under pressure Being an independent and responsible person Ability to work effectively either alone or as part of a team Excellent and effective organizational and time management skills Benefits 5 weeks of vacation Annual bonus Meal allowance Training and courses Other benefits
reklama
Customeraccount Specialist With French, Prague
Free
Customeraccount Specialist With French, Prague
Czech Republic, Prague, Prague,
Publikováno November 27, 2024
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Grafton Recruitment, founded in 1982, is a leading provider of recruitment solutions and is one of Europe's largest independent firms, placing experienced staff in all industry sectors, functions and public services.
Grafton Recruitment provides effective responses to recruitment challenges be it a one-off permanent placement or high volume recruitment and selection for the private and public sectors. We also tailor a number of outsourcing solutions such as payroll and employment administration, managed agency services including master vendor services, assessment centres and testing facilities and HR consultancy services.
In the CEE we cover the following countries:
Czech Republic
Slovakia
Hungary
Poland
Lithuania
Romania
Latvia
Portfolio of our Services
- Permanent Staffing
- Temporary Assignment / Temporary Staffing
- Recruitment Process Outsourcing (RPO)
- HR & Recruitment consultancy
- HR & Payroll Service
- Tailored Recruitment Advertising
- Testing
- Outplacement
Our Vision
To be the first choice in the supply of local and global staffing solutions, through partnership with our clients whilst fulfilling the expectations of our candidates both nationally and internationally.
To find out more about Grafton and see the current open jobs in CEE, please visit:
Czech Republic: www.grafton.cz
Slovakia: www.grafton.sk
Hungary: www.grafton.hu
Poland: www.grafton.pl
Lithuania: www.grafton.lt
Romania: www.grafton.ro
Latvia: www.graftonrecruitment.lv
Specialties
IT and Telecoms,
Engineering,
Construction,
Sales and Marketing,
Financial,
Temporary staffing,
Healthcare,
Industrial,
Multi-Lingual Recruitment,
Catering and Hospitality,
HR, Legal and Office