The Offer New and modern offices with a game room, quiet space, kitchens, a terrace in the center of Brno, the second-largest city in the Czech Republic Relocation package including flight and 3 weeks at a hotel Health insurance Discount card Cafeteria Meal allowance Flexible working hours Performance bonuses Team-building activities The Job Through the integrated approach to process management solutions and information technology, you will help clients tackle their business challenges and unlock business value As an IT Support, you will: Be assigned to work with a major client - it could be an automobile manufacturer, an energy supplier, a cosmetics company, a mobile phone producer, or a large IT corporation Be responsible for remote resolution of technical and administrative issues, including accounts, systems, applications, laptops, PCs, related equipment, and networks of client employees in a specific country Coordinate and actively participate in communication with the client and professional technicians (level 2 support) via phone, emails, chats, and ticketing tools (Service Now).

Be part of an international, dynamic, and innovative work environment.

Whether you're an adventurer or prefer a more relaxed lifestyle - working with us will allow you to find a healthy balance between personal and professional life.

The Profile You speak and write Danish at a native level and you are fluent in English (B2).

Experience in the travel industry as well as customer support is a plus.

You have a basic understanding and level of computer handling skills.  A daily user of Windows, Android or i OS, Microsoft Office, etc.

  Ability to handle phone calls, respond to emails, and skillfully guide the client.

Have strong communication and customer oriented skills; you are punctual and reliable; highly skilled to handle incoming inquiries successfully and give a useful guidance to the client.

The Employer The company is in charge of business consulting, technology, engineering and outsourcing services to help clients in over 30 countries.

For the moment, 2500 employees are hired in Europe delivering services for 100 clients within different fields.