Start:  3rd February  Work model: On-site in Brno or remotely/work from home from anywhere in Czech Republic after 10 weeks Employment type: Full-time or Part-time after 6 months  DUTIES AND RESPONSIBILITIES: Be a primary contact for customers of the airlines via incoming phone calls in Hungarian or Hebrew  and English Assist the customers with their reservations, cancellations, online check-in, guidance in terms and policies, and more Register details of your conversations in a dedicated system Provide timely and friendly resolution to customers' enquiries while maintaining a high level of speed and quality to meet standard KPIs  REQUIREMENTS:  Fluent Hungarian or Hebrew (B2)  and fluent English (B2) language, both verbal and written Willingness to relocate to Czech Republic or already residing there Good computer skills Optimistic, friendly, positive, stress-resilient personality, service-oriented profile Ability to work in shifts, also night shifts, in a fast-paced environment If you wish to work remotely, a fast and stable wired internet connection (at least 16/10 mbps) and a smartphone is necessary  OFFER: Working schedule: rotating shifts, ability to work remotely  Relocation support with flight and accommodation available  Fully paid training  Meal allowance  Multisport card Language course contribution22 working days of vacation after the 3 months of probation period, and 25 days after 3rd year Public health and social insurance A dynamic and diverse job in a pleasant and modern environment