reklama
Executive L1/l2 Support, Prague
Free
Executive L1/l2 Support, Prague
Czech Republic, Prague, Prague,
Publikováno November 21, 2024
Popis
Job description Are you an experienced Executive L1/L2 Technical Supporter and you would like to grow and gain more technical IT experience?Do you speak German and English?These will be your daily IT support responsibilities: Supportive Executive managers with their technical issues, both onsite and remotely Replying to questions: Hardware, software and network related Directly managing technical issues closely with the L2 Support Helping users to install their apps Troubleshooting Service Request management, User management Identification and documentation of technical issues Empathetic approach towards clients/internal employees and their needs Redirecting complex issues to higher positions Creation and contribution on manuals Goal to achieve the best customer feedback Requirements Advanced level of spoken and written English (B2+/C1) and German OR French (B2+)Energetic, dynamic and pro-active approach Communication, compassion and social skills are a must It is a plus to have a Degree in Computer Sciences or similar (not needed)Network security and anti-virus knowledge is an advantage (not needed) Benefits 5 weeks of holidays4 Sick days Meal vouchers Referral bonuses Multisport card Refreshment in the office Work on various projects Professional and personal development Developing of linguistic skills Competitive salary and many other interesting benefits
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Informace o zaměstnavateli
Grafton Recruitment, founded in 1982, is a leading provider of recruitment solutions and is one of Europe's largest independent firms, placing experienced staff in all industry sectors, functions and public services.
Grafton Recruitment provides effective responses to recruitment challenges be it a one-off permanent placement or high volume recruitment and selection for the private and public sectors. We also tailor a number of outsourcing solutions such as payroll and employment administration, managed agency services including master vendor services, assessment centres and testing facilities and HR consultancy services.
In the CEE we cover the following countries:
Czech Republic
Slovakia
Hungary
Poland
Lithuania
Romania
Latvia
Portfolio of our Services
- Permanent Staffing
- Temporary Assignment / Temporary Staffing
- Recruitment Process Outsourcing (RPO)
- HR & Recruitment consultancy
- HR & Payroll Service
- Tailored Recruitment Advertising
- Testing
- Outplacement
Our Vision
To be the first choice in the supply of local and global staffing solutions, through partnership with our clients whilst fulfilling the expectations of our candidates both nationally and internationally.
To find out more about Grafton and see the current open jobs in CEE, please visit:
Czech Republic: www.grafton.cz
Slovakia: www.grafton.sk
Hungary: www.grafton.hu
Poland: www.grafton.pl
Lithuania: www.grafton.lt
Romania: www.grafton.ro
Latvia: www.graftonrecruitment.lv
Specialties
IT and Telecoms,
Engineering,
Construction,
Sales and Marketing,
Financial,
Temporary staffing,
Healthcare,
Industrial,
Multi-Lingual Recruitment,
Catering and Hospitality,
HR, Legal and Office