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Executive L1/l2 Support, Prague

Czech Republic, Prague, Prague
Publikováno 2024-11-21
Vyprší 2024-12-21
ID #2466416808
Free
Executive L1/l2 Support, Prague
Czech Republic, Prague, Prague,
Publikováno November 21, 2024

Popis

Job description Are you an experienced Executive L1/L2 Technical Supporter and you would like to grow and gain more technical IT experience?Do you speak German and English?These will be your daily IT support responsibilities: Supportive Executive managers with their technical issues, both onsite and remotely Replying to questions: Hardware, software and network related Directly managing technical issues closely with the L2 Support Helping users to install their apps Troubleshooting Service Request management, User management Identification and documentation of technical issues Empathetic approach towards clients/internal employees and their needs Redirecting complex issues to higher positions Creation and contribution on manuals Goal to achieve the best customer feedback Requirements Advanced level of spoken and written English (B2+/C1) and German OR French (B2+)Energetic, dynamic and pro-active approach Communication, compassion and social skills are a must It is a plus to have a Degree in Computer Sciences or similar (not needed)Network security and anti-virus knowledge is an advantage (not needed) Benefits 5 weeks of holidays4 Sick days Meal vouchers Referral bonuses Multisport card Refreshment in the office Work on various projects Professional and personal development Developing of linguistic skills Competitive salary and many other interesting benefits

Podrobnosti o práci

Typ práce: Plný úvazek
Typ smlouvy: Trvalý
Typ platu: Month
obsazení: Executive l1/l2 support

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