Description Kenvue is currently recruiting for: R2P Operations Analyst This role will be part of the Enterprise Business Solutions (EBS) in the procurement pillar.
The EBS organization provides best-in-class, cost-effective financial, compliance, procurement, and enablement solutions to our Operating Companies around the world.
This position reports into R2P Manager and is based in Prague, Czech Republic. Who We Are At Kenvue, we realize the extraordinary power of everyday care.
Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love.
Science is our passion; care is our talent.
Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers.
With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day.
We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.
For more information, click here. What You Will Do The R2P Market Analysts are the country's main point of contact for end to end Accounts Payable process.
They are the face of GS Procurement - Accounts Payable per each of the country, managing complex cases and operational issues not limited to Accounts Payable, partners with BPO partners, Invoice Reporting, Audit and Payments to drive daily operations - volumes and quality, and accountable for smooth month end close.
May also participate in governance discussions with the Finance Directors and collaborate closely with BUF and GS Finance. Key Responsibilities • Manage daily operations (E.g.
review of volumes, urgent invoices for payment for the day, review daily capacity, OMNI invoices status / aging) for both WIPRO, Quality Audit Team, Payments, and Invoice Reports. • Ensure that all KPIs are met on a daily / monthly basis for all AP processes. • Ensure that all scheduled reports and activities are executed and validated on time. • Deliver service excellence and maximize customer service satisfaction • Identify, resolve and communicate critical user support issues in a timely manner. • Execute Voice of the Customer (VOC) action plan from different stakeholders • Maintain professional attitude during service delivery and resolution of issues • Ensure proper and timely escalation of issues so that they are resolved to meet internal and external expectations • Use a considerable amount of discretion in escalating issues to appropriate parties - co-workers, team leads and process managers • Receive, analyze, and resolve procurement process inquiries and disputes that cannot be resolved by Level 2 helpdesk support • Provide support/feedback to supplier management efforts as lead by the category teams • Participate in customer service efforts within the Enterprise Business Services (EBS) Organization • Compliance with all required training • HR/Talent management required efforts • Work closely with the S2S Global Leadership to align on standard process, technology and org design (including continuous improvement and compliance) Qualifications What We Are Looking For Required Qualifications • Academic background: Appropriate University/bachelor degree qualification is essential.
A recognized qualification in procurement or R2P process would be considered an asset • Experience: Required years of related experience: 3-5 years work experience in the accounts payable function • Knowledge of Procurement processes (Requisitioning, PO, Invoicing) • Must have demonstrated experience with data analysis. • Experience interacting with customer (customer service experience) • Languages: Fluent in English; an additional European language is considered an asset Desired Qualifications • Demonstrated proficiency with Procurement & Finance/Accounting processes (Requisitioning, PO, Invoicing, General Ledger) • Strong written and oral communication skills with the demonstrated ability to interact with various levels of the organization. • Strong MS Excel, PowerPoint, and Word skills. • Experience working in Shared Service Centers is preferred. What's In It For You • Competitive Benefit Package • Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More! • Learning & Development Opportunities • Employee Resource Groups Kenvue is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.