reklama



It Support Engineer, Prague

Czech Republic, Prague, Prague
Publikováno 2025-01-21
Vyprší 2025-02-21
ID #2562071246
Free
It Support Engineer, Prague
Czech Republic, Prague, Prague,
Publikováno January 21, 2025

Popis

Job Description We are seeking an experienced IT Support Specialist to provide comprehensive technical support to our internal users of our brand-new studios in Prague.  First/Second line IT support for company internal users and contractors.  Installing, configuring, and troubleshooting user laptops, workstations, printers, mobile devices, and other office IT equipment  Configuring, administering, and updating Windows, MAC, and Linux operating systems on user devices.  Managing user device environment using user device management tools.  Creating and managing user accounts in OKTA, AD, Azure AD, o365, and other systems.  Physical network-related tasks (patching, device installation, ports assignment).  Server and network equipment installation and maintenance, cable patching in data centers and server rooms.  Keeping an inventory of IT purchases and assets - creating/updating inventory records, assigning equipment to users, auditing inventory, and performing decommissioning.  Working closely with the facility and security teams to resolve security issues.  Constant development and improvements of local IT infrastructure.  Installation and configuration as per solution designs and architecture and following system change requests for office and DC IT infrastructure and computer hardware.  Accounts management.  Providing IT assets management according to internal procedures.  Providing service/system operations and regular/ad-hoc maintenance to ensure fulfilment of service availability and security requirements.  Providing accurate service/system metrics data and reporting on service/system availability, capacity, and security.  Timely issues resolution, escalation to third-party suppliers, and problem analysis and resolution.  Provisioning system updates and deployments according to respective internal procedures.  User request fulfilment according to established SLAs.  Qualifications Secondary (higher, special, etc.) education.  Fluent level of both Czech and English  Fundamental IT skills – hardware, software, OS, applications, networking, security.  At least 2 years’ experience in supporting user IT devices hardware and software.  Customer Service Experience.  Fundamental knowledge of IT procedures and security principles.  Certifications in IT systems administration/support preferred.  Enterprise employment experience preferred.  Additional Information What do we offer: Competitive salary  Multi Sport card Discounts to Harfa Mall An inclusive and diverse workplace with like-minded colleagues Fully equipped kitchen areas with free coffee and tea, fruits Career growth opportunities Access to Bookboon.com e-library with 1000s of e-books, online courses, virtual classrooms and audio learnings

Podrobnosti o práci

Typ práce: Plný úvazek
Typ smlouvy: Trvalý
Typ platu: Měsíční
obsazení: It support engineer

⇐ Předchozí zaměstnání

Další práce ⇒     

 

Kontaktujte zaměstnavatele

    Informace o zaměstnavateli

    Rychlé hledání:

    Umístění

    Zadejte město nebo region

    Klíčové slovo


    reklama